Shipping Policy

Thank you for choosing us for your shipping needs!

At Prima Decorative Hardware, we are dedicated to providing efficient and reliable shipping services to our valued customers across Canada and the U.S.A. We primarily utilize ground transport through trusted carriers such as UPS, DHL, FedEx, Canada Post, Canpar, or other available economic courier transport services. Please provide the complete physical address, postal code, phone number, Province, and Country. We do not accept delivery to PO box numbers.

Please Note the Following Important Points Regarding Shipping:

  • Once your order is processed and shipped from our premises, we will send you the tracking number.

    Additional Charges: Local country taxes, brokerage fees, and customs duties, if applicable, are not included in the product prices and will be charged extra. These charges are the responsibility of the consignee (customer) and will typically be collected by the courier company upon delivery of orders.

    Shipping Charges: For shipments to other countries outside Canada and the U.S.A., shipping and handling charges will be extra and communicated to you at the time of purchase.

  • Processing Time: Orders for in-stock items will be processed and shipped within 24 to 48 hours of receiving payments. The estimated delivery time for such orders is typically 5-10 business days.

    Custom Orders and Back Orders: Custom-made orders, back-ordered items, or products out of stock may require additional processing time. Depending on the items, these orders may take another 4-6 weeks to ship. We appreciate your patience and understanding in these cases.

    Expedited Shipping: If you need expedited shipping options such as overnight delivery, next-day delivery, or second-day delivery, please get in touch with our shipping service desk at 905-908-2550. Our team will be delighted to assist you and fulfill your requirements.

Standard Ground delivery is available for shipping within the United States and Canada
$ Order Value Shipping Charges within CANADA Shipping Charges in the continental   USA (lower 48 states)
25.00 To 49 $10 $20
50.00 To 99 $12 $25
100.00 To 149 $15 $30
150.00 To 199 $0 $35
200.00 To 249 $0 $40
250.00 To 299 $0 $50
300.00 To 399 $0 $60
400.00 To 2500 $0 $70
For Bulk orders/other countries Please email us and get quote Please email us and get quote

SELF PICK UP FROM STORE : FREE ( By appointment )

Standard Ground Delivery Is Available For Shipping Within The United States And Canada.

$ Order Value

Shipping Charges within CANADA

Shipping Charges in the continental USA (lower 48 states)

SELF PICK UP FROM STORE : FREE ( By appointment )

Available for shipping within the United Arab Emirates, United Kingdom, Australia, France, Germany and Italy.

$ Order Value

Shipping Charges within UAE

Shipping Charges in (FR, IT, DE, UK, AUS)

Shopping Cart
Scroll to Top