Once your order is processed and shipped from our premises, we will send you the tracking number.

Additional Charges: Local country taxes, brokerage fees, and customs duties, if applicable, are not included in the product prices and will be charged extra. These charges are the responsibility of the consignee (customer) and will typically be collected by the courier company upon delivery of orders.

Shipping Charges: For shipments to other countries outside Canada and the U.S.A., shipping and handling charges will be extra and communicated to you at the time of purchase.

Processing Time: Orders for in-stock items will be processed and shipped within 24 to 48 hours of receiving payments. The estimated delivery time for such orders is typically 5-10 business days.

Custom Orders and Back Orders: Custom-made orders, back-ordered items, or products out of stock may require additional processing time. Depending on the items, these orders may take another 4-6 weeks to ship. We appreciate your patience and understanding in these cases.

Expedited Shipping: If you need expedited shipping options such as overnight delivery, next-day delivery, or second-day delivery, please get in touch with our shipping service desk at 905-908-2550. Our team will be delighted to assist you and fulfill your requirements.